Ask Our Experts

What solutions are you interested in?

• IT project implementation, management
• Data analytics
• Business intelligence solutions
• Technology Consulting
• Data management and integrations
• Process of flow improvements
• Migration of business IT resources

I want to:

• Integrate different business apps/systems
• Improve data-driven decisions
• Create a technology roadmap
• Improve operation effectiveness, efficiencies
• Align IT infrastructure to generate revenue
• Create reports and dashboards
• Plan, organize and assess IT project risks & costs

What solutions are you interested in?

• Assessment/Evaluation
• Education/training
• HIPAA
• PCI
• Employee Safety and Risk
• Auditing and Reporting
• Security

I want to:

• Ensure compliance with industry regulations and government legislation
• Establish a compliance strategy
• Ensure proper auditing and reporting

What solutions are you interested in?

• Managing customer lists
• Customer relationship management (CRM)
• Providing customer service
• Point-of-sale solutions
• Database solutions
• Integration customer applications
• E-Commerce hosting

What solutions are you interested in?

• Oracle
• SQL Server (Microsoft)
• MySQL
• Other database management systems
• Database management software
• Database administration and management

I want to:

• Gather, share and manage business information
• Design and build a database application
• Determine a database solution
• Solve issues with my current database

What solutions are you interested in?

• Email hosting, monitoring and protection
• Help with Outlook email services
• Email security
• Video and web conferencing

What solutions are you interested in?

• Desktop computers
• Laptops
• Printers
• Copiers
• Servers
• Network hardware
• Managed Services for my hardware
• Help desk for hardware questions

Other hardware services: upgrades, maintenance, repair, monitoring, purchasing, leasing (HaaS) and migration services.

I'm interested in an outsourced IT provider that can:

• Assess and setup all my IT & tech needs
• Provide, monitor and manage security
• Provide, monitor and manage cloud technologies
• Provide an IT service desk/help desk
• Monitor and manage all my devices, network, etc.
• Provide email hosting, monitoring and protection
• Provide disaster recovery and backup services

I want to: offload day-to-day administration and IT operations for 24 hour monitoring, managing and problem resolution.

I want to: add more support/services to my current in-house IT solutions.

What solutions are you interested in?

• As needed IT support, troubleshooting
• Ongoing IT support for computers, network, systems maintenance
• Help desk, ticketing system
• 24/7 outsourced tech support
• On-site support

What solutions are you interested in?

• Office phones and phone systems
• Mobile phones, mobile devices
• Voice or VoIP services
• Unified communications (call, chat, web & video)
• Mobility solutions and device management
• BYOD solutions and management
• Mobile security
• Phone/Data internet carrier services
• Internet services
• Surveillance services (camera & network)

What solutions are you interested in?

• Security of my network
• Internet access point assistance
• WiFi services and management
• Guest network, Hotspot management
• Wired networks, cabling and data drops
• Network setup, router setup and installation
• Access from remote locations
• Virtual private network (VPN)
• Firewalls
• Managed Services for my network and office

Other network solutions: Infrastructure design, deployment, updates/upgrades as well as network administration/monitoring, server administration, office automation, ongoing network and technology support

I want to:

• Connect multiple offices, stores, other facilities
• Allow secure connections from remote locations
• Allow use of mobile devices while traveling
• Grow beyond capacity of current access lines
• Manage performance and security

What solutions are you interested in?

• Prevent hacking of my website
• Prevent hacking of my office hardware, network and mobile devices
• Securing customer data
• Data backup and recovery solutions
• Antivirus software and malware
• Firewall
• Identity and access management
• Cyber security threat evaluation/assessment
• Cyber security training
• Two-step authentication/password security
• Encryption for sensitive data
• Virtual Private Network (VPN)

Other security solutions: disaster recovery plan, internet security, wireless (wifi and bluetooth) security, ongoing monitoring and management, software upgrades/updates

I want to:

• Manage access permissions and privileges
• Authenticate, authorize and audit access
• Manage BYOD and my mobile workforce
• Protect email accounts, shared information & files
• Prevent a breach or loss of information

What solutions are you interested in?

• Commercial business software applications; Microsoft Office, Office 365, other
• Building a custom software application
• Software integration assistance
• Managed Services for my software solutions
• Sourcing software solutions
• Consulting, help on software solutions
• Hosting software solutions

Other network solutions: maintenance, updates/upgrades

Common small business software solutions:

• Accounting, billing, invoicing tools
• Customer relationship management (CRM) tools
• Productivity/organization tools
• Payroll, HR tools
• Communication, collaboration tools
• Email marketing tools
• Social media management tools

What solutions are you interested in?

• Sharing files, documents or data
• Accessing files from multiple locations
• Storage of files, documents, videos, etc.
• Backup and recovery of data/information
• Data management, Data as a Service (DaaS)
• Data center solutions
• Data center colocation services
• Cloud services & solutions
• Managed Services of information and data flow
• Data and identity access management

I want to:

Store, share, protect, monitor and manage all my information and data across my business in a physical, virtual or cloud environment.

What solutions are you interested in?

• Design and develop a new site
• E-Commerce web design
• Mobile development
• Website performance and optimization
• Website hosting
• Understanding customer usage, analytics
• Improving appearance in search results, SEO
• User experience and user interface help
• Machine learning and automation

I want to:

• Change, update my existing site
• Have ongoing site support, management
• Implement a content management system
• Implement inbound marketing
• Implement AdWords campaigns

Data as a Service (DaaS) builds on the concept that the data can be provided on demand to the user regardless of geographic or organizational boundaries of provider and consumer.

Benefits of Data as a Service include agility, cost-effective data base, improved business intelligence, control through data services and improved data quality.

All businesses can gather, analyze and make sense of data to make data-driven decisions to grow their business.

A data center is an environment that centralizes an organizations IT operations and equipment which provide processing, storage, networking, management and distribution of data.

Data Center options include:

• Hosted
• Cloud
• On-premise

Businesses can rent physical office space, network or Internet bandwidth and other resources within an existing data center to deploy its own data center.

Data center colocation enables sharing the existing pool of data center resources and is provided by data center or IT service providers.

Managing Identity and Access Management (IAM) for your business means ensuring that the right individuals have access to the right resources at the right times for the right reasons. Tech providers grant and enable authorized users the right to use a service while preventing access to non-authorized users.

IAM Technology Must:

• Initiate, capture, record and manage digital user identities
• Manage access permissions and privileges
• Ensure access is properly authenticated, authorized and audited

Manage the flow of your business data while managing access to protect your business from security risks and compliance issues.

Reasons for IAM:

• Bring-your-own-device (BYOD)
• Cloud Computing
• Mobile Apps
• Mobile Workforce

IT infrastructure refers to your businesses hardware, software, networks, data centers, facilities and related equipment that is used to operate, monitor and manage or support the delivery of businesses systems and IT-enabled processes.

Many tech providers offer IT Support or technical support as a service to help businesses solve specific problems with their computer technology, network or systems. Types of IT Support include time and materials, block hours support, or managed IT services.

Businesses can outsource their IT project to a tech provider who will help them plan, organize and assess the risks and costs of the IT project.

Managed IT Services allows a business to offload day-to-day administration and IT operations to an outsourced service provider. MSPs are responsible for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business.

Common outsourced managed include:

• Data Protection, disaster recovery and backups
• Cloud Technologies
• IT Service Desk/Help Desk
• Monitoring of servers and desktops
• Email hosting, monitoring, and protection
• Network Security

Managed services help businesses control overall tech costs and reduce your labor costs since hiring and training an IT staff is expensive. You gain trained, experienced, qualified, and certified expertise with outsourced managed IT services. You also reduce downtime of your system or network so employees are productive.

Tech providers set up, maintain and monitor your computer network. Most common network solutions are Local Area Network (LAN), a Wide Area Network (WAN) or Wireless Local Area Network (WLAN).

Reasons for a networked system:

• Multiple connecting offices, stores or warehouses, facilities
• Employees need to securely connect from a remote location
• Employees utilize mobile devices while traveling
• Business growth and scaling beyond the capacity of current access lines
• Need to manage performance and security

Networking allows for your team to share files easily and share resources across your business.

Computer security, also known as cyber security or IT security, is the protection of computer systems from the damage to their hardware, software or information, as well as from disruption of the services they provide.

Security solutions for your business should:

• Protect the information across devices and machines (phones, computers, file servers, email accounts)
• Prevent unwanted third parties from accessing sensitive information
• Maintain productivity by reducing down time from computer viruses

Businesses have a lot at stake Whether a business has a website, online accounts or any type of Web-based infrastructure, they are at risk for a cyberattack.

Security solutions that a provider can put in place:

• Antivirus software to defend against malware
• Firewalls add a layer of protection against unauthorized user access
• Data backup solutions to recover lost or compromised information
• Encryption software to protect sensitive data such as customer or employee records
• Two-step authentication or password-security software for internal use to reduce password cracking
• Virtual Private Network (VPN) to create a secure and encrypted connection to your server

Software as a Service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet.

Benefits of SaaS:

• Flexible payments: Rather than purchasing software to install, or additional hardware to support it, customers subscribe to a SaaS
• Scalable usage: Cloud services like SaaS offer high scalability, which gives customers the option to access more or les services on-demand

What solutions are you interested in?

• IT project implementation, management
• Data analytics
• Business intelligence solutions
• Technology Consulting

I want to:

• Integrate different business apps/systems
• Improve data-driven decisions
• Create a technology roadmap
• Improve operation effectiveness, efficiencies
• Align IT infrastructure to generate revenue
• Create reports and dashboards
• Plan, organize and assess IT project risks & costs

Internet telephony service providers (ITSP) offer digital communications based on Voice over Internet Protocol or VoIP. ITSPs are also known as voice service providers or VSP.

VoIP is the delivery of voice communications and multimedia over Internet Protocol networks such as the internet.

Virtualization is the creation of a soft-ware based (or virtual) version of something rather than a physical one. This can include an operating system, a server, a storage device, network resources or a computer. A virtual computer system is known as a virtual machine (VM).

Why you would need virtualization for your business:

• IT agility, flexibility, and scalability while creating significant cost savings
• Increase IT productivity, efficiency, agility and responsiveness
• Enable business continuity and disaster recovery

Virtualization allows a business to run multiple operating systems or applications on the same server at the same time – independent of the physical hardware.